what book did you use for listed price. and whas it from a Dealership? you can get them to adjust the numbers but you have to show you ar knowledge able of why you know there number is off

and the buy back cost is what it would average at an Auction requardless of actual damage. looks like they are taking it as running rebuildable salvage since its hail as long as it is not done in state. but that number seems super high even that number you can negotiate with them